Air feel ribbon jsk arrived and a few words about Celga

A couple of weeks ago I told you about my Celga box that arrived and was missing an item.

The item that was missing was this:

Angelic Pretty's Air feel ribbon jsk from 2006.

I love the look of this dress, it's so summery and its a lot like a dress I made for myself a few years ago, that I've worn to death!

So about Celga:

Now I have to say this mix up wasn't entirely they're fault. Yes, I did specifically ask them to include this item when I requested shipping, but in all fairness to them, it had been sitting in their warehouse for nearly two years. Why two years? Well I bought the dress, then my housemate started WW3, then I moved house (as you do when your housemate starts WW3), then I found out I was pregnant, then I got sick because I was pregnant, then I had a baby...and having a baby is hard work man! So yeah, a LOT of stuff happened in my personal life which left this dress forgotten way down on my list of priorities, poor thing! So, you can hardly blame them for forgetting about it. 

Anyway, here's how they handled it:
-I messaged them about it being left out and asked if they still had it, etc.
-Later that day they told me they'd package it up that afternoon.
-They invoiced me with the shipping total of $39USD.

I have to say, I was not impressed with having to pay so much extra for my item, especially when I felt like it was entirely their fault at this point. So I sent them a slightly snarky message back (probably more snarky than it needed to be =/), saying I wasn't impressed at having to pay out so much extra for their mistake. Celga sent a message back pretty quickly saying that I could just pay $17 as that's what it would have cost to ship it with my other items. I paid the amended invoice they sent me and the dress arrived a few days later, which was BRILLIANT! 

I think Celga dealt with it amazingly well and I'd probably still use them to buy more items. Though I definitely won't ever leave my items in their warehouse for that long again, not that I ever intended to in the first place >.<

As for the dress, I adore it! It's completely beautiful and fits like a dream! Of course it arrived completely crinkled, but I expected that since the auction photos showed it crinkled and it has been in storage for 2 years, so I think I can deal with giving it a good iron, just really pleased it's here! =)